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Jemma joined Professional HE Services (PHES) as Membership Officer in February 2018. She had previously worked for ten years as Events Organiser for Loughborough University. In this role she planned and organised events of various kinds, from industry exhibitions and academic conferences to business seminars. Her role as Membership Officer for PHES includes events support, database management, approving new members, web content updates, advertising sector jobs and a host of other things, all for each of the PHES Special Interest Organisations (SIOs): AUDE, BUFDG, HESPA, HEPA and UHR.