HESPA Training: Managing Change Successfully

The Structural Deficit in Higher Education means institutions must be ready and able to handle yet more change. Senior leaders rely on Strategic Planners to innovate through improvements in student number planning, enhancing and adapting Business Planning Rounds in-year to allow for scenario planning, coping with Data Model changes, and even automating workflows.

Would you like some practical advice to help implement change? Whether it’s a new HESA reporting system, planning round or even a small-scale cultural change like improving your data query service on a limited budget, this course will provide you with the tools and templates to help understand and implement change more successfully.

This course will:

• Help you gain insight into why people may react to change negatively and some tools and tips to create a more positive response and environment (the neuroscience bit)
• Equip you to better maximise stakeholder engagement and engage employees in your change plans.
• Teach you models on the change process and templates for implementation.
• Allow you the space to design your own change plan – however big or small the change! 
• Provide you with peer support and a chance to discuss practical challenges and plans with other Strategic Planning colleagues

Learning Outcomes

By the end of the 2 x ½ day sessions, participants will:

• Have a solid understanding of how people react to change and what factors are important in dealing successfully with change
• Understand different behaviours observed during change
• Have a practical tool to help identify actions to take to to engage with change more positively
• Have identified actions to ‘stop, start and continue’ to help themselves or others impacted by change, engage with change more positively
• Understand that there are different approaches to supporting people through change and have detailed understanding of the ADKAR model of individual change
• Be able to use ADKAR to develop a practical plan for how to successfully implement a given change with a group of stakeholders at their institution.

Estimated level of audience knowledge: beginner

Target audience: Strategic planners within the higher education sector looking to understand how to make change a success within their institutions, whether the change is bigger change initiatives, such as HESA DATA futures, or simply wanting to make changes to stakeholders across the institutions engage with Strategic Planning (e.g how they use PowerBI or making improvements to the Business Planning Round – or indeed introducing a Business Planning Round!)

About Aya Ferguson: Aya has over 20 years working in change with the last decade supporting HEIs with transformation and change. She is an experienced facilitator, coach and trainer.