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Our Staff

HESPA

JENNIFER SUMMERTON, EXECUTIVE DIRECTOR

Find out more about Jennifer

MONICA MADELEY, PROJECTS AND ENGAGEMENT OFFICER

Find out more about Monica

Lisa Ambler, Membership Development Manager

Find out more about Lisa

 

PHES

HESPA is a special interest organisation of Professional HE Services Ltd. PHES is an umbrella company for membership organisations in higher education, and being part of PHES means that we can call on the skills and expertise of the following members of the central services team: 

DOMINIC FRYER, MANAGING DIRECTOR

Dominic joined PHES in 2014 and since then has worked closely with several new associations, their executive committees, and staff to welcome them to the Company. As Managing Director his priorities are to develop PHES to support the SIOs in the best way possible, to motivate and develop our people and ensure we operate first-class company governance.

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ANDREA CLARGO, FINANCIAL OPERATIONS MANAGER

Andrea joined the PHES team in September 2023, having spent the last 14 years working in the sporting sector, and has also worked in HE. Her role is to lead the finance function across PHES, supporting the SIO’s with budget setting, management and ensuring that the day-to-day finance transactions are processed in a timely efficient manner.

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ALEXANDER DAVID, ICT MANAGER

Alex joined the PHES team in August 2019 as our first dedicated IT post. His role of ICT Manager is partly to deliver the IT strategy within PHES, to provide day to day support for staff, but also to help each association with their digital plans – such as new website developments, making the most out of the database and data analytics.

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RUTH TURNER, MEMBERSHIP OFFICER

Ruth joined Professional HE Services (PHES) as Membership Officer in November 2018. She previously worked for four years as Finance Assistant at Imago Venues, part of Loughborough University. She has also worked in customer service and finance roles. Her role as Membership Officer for PHES includes events support, database management, approving new members, web content updates, advertising sector jobs and a host of other things, all for each of the PHES Special Interest Organisations (SIOs): AUDE, AULP, BUFDG, HESPA, HEPA and UHR. Ruth works 0.25FTE for AUDE

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JEMMA LADKIN, MEMBERSHIP OFFICER

Jemma joined Professional HE Services (PHES) as Membership Officer in February 2018. She previously worked for ten years as Events Organiser for Loughborough University. In this role she planned and organised events of various kinds, from industry exhibitions and academic conferences to business seminars. Her role as Membership Officer for PHES includes events support, database management, approving new members, web content updates, advertising sector jobs and a host of other things, all for each of the PHES Special Interest Organisations (SIOs): AUDE, AULP, BUFDG, HESPA, HEPA and UHR. Jemma works 0.25 FTE for AUDE.

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SCOTT MURDOCH, ICT SUPPORT OFFICER

Scott joined PHES in 2023 to support all our associations with the delivery of online conferences and events. His primary focus will be virtual events, but he will also provide website and technical support to our staff when the conferences and events are not happening.

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RACHEL COSTELLO, FINANCE OFFICER

Rachel joined the PHES team in June 2024, having spent many years working in a variety of finance roles. Rachel’s role is to support Andrea Clargo, the wider team and SIO’s in ensuring that the day-to-day finance transactions are processed in a timely efficient manner.

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HOLLY ILLETT, OPERATIONS OFFICER

Holly joined the PHES team in May 2024, having spent many years working in the HE sector in a variety of roles. Holly’s role is to support the routine operations of PHES, the Managing Director and the SIO teams.

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