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Our Staff

HESPA

Jennifer Summerton, Executive Director

Find out more about Jennifer

Monica Madeley, Projects and Engagement Officer

Find out more about Monica

 

PHES

HESPA is a special interest organisation of Professional HE Services Ltd. PHES is an umbrella company for membership organisations in higher education, and being part of PHES means that we can call on the skills and expertise of the following members of the central services team: 

Dominic Fryer, Managing Director

Dominic joined PHES in 2014 and since then has worked closely with the HESPA, AUDE, UHR and CHEIA executive committees and staff to welcome them to the Company. As Managing Director his priorities are to develop PHES to support the SIOs in the best way possible, to motivate and develop our people and ensure we operate first-class company governance.

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Karen Newcombe, Financial Operations Manager

Karen joined the PHES team towards the end of 2017 and is doing a great job of keeping our finances in order. Karen worked in the finance team at Loughborough University for 13 years, so has a great understanding of how the sector works. She manages the finances for AUDE alongside the other associations in PHES and as well as processing the day to day transactions, she also works with the respective treasurers to plan for the future.

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Alexander David, ICT Manager

Alex joined the PHES team in August 2019 as our first dedicated IT post. His role of ICT Manager is partly to deliver the IT strategy within PHES, to provide day to day support for staff, but also to help each association with their digital plans – such as new website developments, making the most out of the database and data analytics. He is based in the main office in Loughborough and will be a valuable asset to the team.

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Ruth Turner, Membership Officer

Ruth joined Professional HE Services (PHES) as Membership Officer in November 2018. She previously worked for four years as Finance Assistant at Imago Venues, part of Loughborough University. She has also worked in customer service and finance roles. Her role as Membership Officer for PHES includes events support, database management, approving new members, web content updates, advertising sector jobs and a host of other things, all for each of the PHES Special Interest Organisations (SIOs): AUDE, AULP, BUFDG, HESPA, HEPA and UHR. Ruth works 0.25FTE for AUDE

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Jemma Ladkin, Membership Officer

Jemma joined Professional HE Services (PHES) as Membership Officer in February 2018. She previously worked for ten years as Events Organiser for Loughborough University. In this role she planned and organised events of various kinds, from industry exhibitions and academic conferences to business seminars. Her role as Membership Officer for PHES includes events support, database management, approving new members, web content updates, advertising sector jobs and a host of other things, all for each of the PHES Special Interest Organisations (SIOs): AUDE, AULP, BUFDG, HESPA, HEPA and UHR. Jemma works 0.25 FTE for AUDE.

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